We take great care to ensure the quality and freshness of our products - all orders are carefully hand-packed to avoid breakages or damage during transportation.

However, accidents can happen - if your delivery contains items which are damaged we will cheerfully provide a refund. Refunds will be granted for any goods purchased at www.australiandesert.limes.com.au. providing such goods are returned to us with the invoice within 30 days of delivery. Any amounts paid for postage and handling are not refundable. We shall arrange a refund though the National Internet Payment System once we have received the products. The products and the invoice should be sent to Australian Desert Limes, PO Box 320, Roma, Queensland 4455 Australia. Please contact us (hyperlink) if you have any queries.